Volunteering at Trans Lifeline

As trans people, we believe we are the experts on our own lives. Trans Lifeline developed out of our community’s need—we will always be community operated.

Hundreds of dedicated volunteers make our work possible, bringing trans brilliance to our community every single day. Trans Lifeline Volunteers build nonprofit experience, log required clinical hours, learn the ins & outs of community economic redistribution—and meet incredible trans people across the country.

We would love to have you on our team! See our available positions below.

Microgrants Program Volunteer Positions

Grants Processing Volunteer

Grants processing volunteers work directly with applicants to determine the costs of changing their legal name and gender marker and updating their identity documents. This is a remote volunteer position that requires 1 hour/month of scheduled meeting time and 10-15 hours of work in a month that is on your own schedule each week.

Apply now!

Inside Advocacy Volunteer Letter Writer

Our Inside Advocacy Volunteer Letter Writer is tasked with reading and responding to incoming letters/emails from incarcerated folks. Responses will require sending up-to-date information and documents in a timely manner. This may also require some detailed research. This is a remote volunteer position that requires 10-15 hours of work in a month that is on your own schedule each week.

Apply now!

Inside Advocacy Volunteer Mail Processor

Our Inside Advocacy Volunteer Mail Processor is tasked with reading incoming letters/emails from incarcerated folks, clearly identifying the needs, and communicating them with the Inside Advocacy Program Coordinator. This is a remote volunteer position that requires 10-15 hours of work in a month that is on your own schedule each week.

Apply now!

Hotline Volunteer Positions

Volunteer Hotline Operator

At this time applications are closed, though please check back for future opportunities.

Volunteer Friends & Family Hotline Operator

At this time applications are closed, though please check back for future opportunities.

Other Volunteer Positions

Office Volunteer

Support us with data entry, database management, video production, social media campaigns, and fundraising.

Contact us for more information!

Art & design

Several times throughout the year, there are opportunities for animators, designers, video editors, and illustrators.

Contact us for more information!

Board Member

Remote Board positions are available! The Board is the governing body of Trans Lifeline. In line with state and federal charity requirements, board members are unpaid volunteers. Click here for more information and to apply.


Learn more

Internships with Trans Lifeline offer a chance to connect with our work on a deeper level, gain valuable skills and educational credits. At this time, internships are unpaid and are open to enrolled undergraduate and graduate students.

Internships are not usually listed, but the following departments usually host 1-2 interns at a time:


Contact us

Cis Supporters

Learn more

Thank you for centering the wellbeing of trans people! The following opportunities are available to cis supporters:

  • Family & Friends Hotline operator
  • Help us produce live virtual events, streams, and fundraisers
  • Support video production, animation, or design
  • Help with database support & data entry

Contact us if you have any other ideas, or would like to get involved!

Photo by Zackary Drucker as part of Broadly’s Gender Spectrum Collection. Credit: The Gender Spectrum Collection. Made available to media outlets via Creative Commons. No derivatives, no commercial use. See guidelines here: broadlygenderphotos.vice.com/guidelines

Volunteer FAQs

What qualifications do I need?

In order to apply for Hotline, Microgrants, and Communications positions, you must live in the US or Canada and be 18+. You’ll need a phone, computer, and internet connection you can use at the same time, and a quiet, private place to take calls (Hotline). Because we offer peer support, Hotline and Microgrants volunteer positions are only open to trans, nonbinary, and gender nonconfrorming identified people.

What kind of commitment is asked of volunteers?

We ask volunteers to commit for at least 3 months as Hotline operators, Microgrants, or admin volunteers.

Are there set hours?

Hours are flexible with your schedule. Hotline operators sign up for specific shifts and must be available for at least one two-hour shift per week.

Can I volunteer for one project instead of an extended commitment?

Volunteers can also commit to working on one project in design, data management, or technology.

I’m not trans, but I’d love to volunteer. What can I do to support?

You can apply to become a Family & Friends Hotline operator, help us produce live virtual events, video production, or help with database support & data entry, fundraising, and much more. Reach out to if you’d like to get involved in any of the above!

What is the application process like and how long does it usually take?

Once you submit an application for an opening, You can expect a follow up via email within 2-3 weeks. You may be asked to schedule a short interview. If we do not currently have capacity, we will notify you.

Note: We strive to ensure that BIPOC callers have peer support from BIPOC peers. This can mean increased waiting times for onboarding non-BIPOC hotline operators.

What kind of training will I receive as a volunteer?

No matter what department you’re in, training materials will be made available to you. Volunteer Operators receive 36 hours of self-guided online training with staff support, role-plays, and hop-alongs before you take calls on your own.

Who should I contact if I have any concerns, questions, or issues while volunteering?

Our Volunteer Manager’s main focus is your experience in our community. Contact your staff supervisor or our Volunteer Manager if you have any concerns.

What kind of privacy, safety, and confidentiality policies are in place?

Volunteers in our service departments remain anonymous and confidential to both Hotline callers and Microgrant recipients. Our dashboard sends calls to you directly without showing your number. Should you experience any online harassment or threats because of your affiliation with Trans Lifeline, please contact our Volunteer Manager immediately.

Can I get internship credit at TransLifeline, or fulfill clinical hours on the Hotline?Title for This Block

Depending on your program’s specific requirements, it may be possible. Please contact our Volunteer Manager to discuss your requirements.