Thank you for your interest in working at Trans Lifeline. Trans lifeline a fully remote, non-unionized workplace with a small office in Oakland, CA. We work to make our workplace equitable, accessible, and joyful.


Equity is as much an ongoing process as it’s critical outcomes. Here’s what we’ve structurally put in place, and where we have left to improve as an organization:

Staff Makeup

Staff: 65% BIPOC / 26% Black / 35% white

Leadership team: 57% BIPOC / 14% Black / 43% white


  • We value varied experiences & backgrounds, and ensure that interviewees reflect trans BIPOC communities
  • Our hiring teams for open positions are at least 50% BIPOC and use evaluation rubrics to reduce implicit bias
  • We recognize barriers to employment in our communities, which means:
    • There are no minimum education requirements for any position
    • We do not penalize employment history gaps
    • We consider non-traditional work experiences
  • Trauma informed PTO policies
  • Flexible work hours & break schedule to honor life/work balance
  • Standard accommodations are listed for all staff
  • Confidential individual accommodations available upon request 
  • 100% Employer paid group health insurance plan for all staff employed at 28+ hrs/week 
  • Worker-led BIPOC and white caucuses
  • Organization-wide task force on Addressing Anti-Blackness 
  • Remote workplace & flexible work hours
  • Peer support structure for operators
  • Employee retirement benefits by 2021
  • Reduction of weekly hours for full-time salaried employees
  • Internal salary transparency by 2021
  • Workplace care support specialist position by 2021
  • Unionized workplace

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