About

Trans Lifeline is run by and for trans people.

Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.

Mission

Trans Lifeline connects trans people to the community support and resources we need to survive and thrive.

Vision

We envision a world where trans people have the connection, economic security, and care everyone needs and deserves – free of prisons and police.

Our Principles

Peer Support
Community, Not Cops
Harm Reduction
Confidentiality and Anonymity
Structural Not Pathological
Informed Consent
Dismantling White Supremacy
Financial Redistribution
Equity Not Equality
Autonomy & Self Determination

History

2014: Trans Lifeline’s hotline launches shortly after Trans Day of Remembrance in response to the epidemic of suicide in our community, with the knowledge that we deserve community-based support free from police and involuntary hospitalization.

2016: Microgrants is founded in November as Trans Assistance Project to provide access to low-barrier funds for legal name and identification document changes.

2017: Microgrants becomes part of Trans Lifeline. That same year, we create a free community-supported database of location-specific requirements and fees for updating our documents.

2018: Trans Lifeline undergoes a leadership transition. Read more about it here. Our Family & Friends Hotline launches to resource friends, partners, and families to support their trans loved ones from a trans-centered perspective.

2019: The Inside Advocacy project was created by trans people who are directly impacted by the carceral state. Inside Advocacy exists within our Microgrants department and provides financial aid to trans people that are currently incarcerated, detained or recently released in the form of commissary funds, reentry grants, and ID changes.

2020: In July we launched our Spanish language extension with seed funding from Twilio, in response to increased calls from Spanish speaking trans folks and detained immigrants.

Our Microgrants program ensured 75% of Name Change Microgrants each cycle are reserved for BIPOC trans people to dismantle structural barriers caused by white supremacy.

We partnered with MTV to address voter disenfranchisement among trans youth by updating 255 IDs by the 2020 elections.

We hope to be able to offer text/chat support to our community in the coming years.

Staff

Yana Calou

Director of Special Projects

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IV S

Hotline Program Director

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T Peña

Bilingual Services Coordinator

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Board

Work At Trans Lifeline

Trans Lifeline is a fully remote, non-unionized workplace with a small office in Oakland, CA. We are trans people who trust our community’s ability to care for and resource ourselves and each other. We work to make our workplace equitable, accessible, and joyful.

Our Impact

106,579

Calls Answered

$738,399

Funds Dispersed

600+

Operators Trained

Financial Reports